Shipping policy

We aim to dispatch items to you within 2 businesss days of revieving the order. Once they are in the postal system we can not be held responsible for delays. If in the unfortunate event that an item is "lost" in the mail it is Royal Mails policy that we have to wait 10 working days (Monday to Friday) after the order was due to arrive for it to be classed as lost. Once this date passes we will of course offer a full refund and claim against the lost mail ourselves. Also once the package in the the postal system we are unable to change the order or refund the item until it is returned to us.